Privacy Policy

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Privacy Policy for The Rails Project

At The Rails Project, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect the following information when you interact with our website and services:

Personal Information: This includes your name, email address, phone number, or any other details you provide when you fill out forms on our website, sign up for newsletters, or contact us.

Usage Data: We may collect information about how you use our website, including IP addresses, browser type, time spent on pages, and other analytical data.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To provide, maintain, and improve our services.

To respond to inquiries, questions, or requests for support.

To send newsletters or updates about The Rails Project, if you have opted in.

To monitor and analyse website usage to improve user experience.

To ensure the safety and security of our website and services.

3. Sharing Your Information

We do not sell, rent, or trade your personal data to third parties. However, we may share your information in the following situations:

With Service Providers: We may engage trusted third-party service providers to assist with running our website, providing services, or carrying out business operations. These third parties have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

For Legal Reasons: If required by law, we may share your personal information to comply with legal obligations, protect our rights, or investigate fraud.

4. Data Security

We implement reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to enhance your experience and track website usage. Cookies are small files that are stored on your device. You may choose to disable cookies through your browser settings, but doing so may affect your ability to use some features of the website.

6. Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.

Rectify: Correct any inaccuracies in the information we hold.

Erase: Request the deletion of your personal data, subject to legal obligations.

Withdraw Consent: If we are processing your data based on your consent, you have the right to withdraw that consent at any time.

Opt-Out of Marketing: If you no longer wish to receive marketing communications from us, you can opt-out by following the unsubscribe instructions in the emails or contacting us directly.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before submitting any personal information.

8. Children's Privacy

Our services are designed to support students, including those under the age of 13, within the context of school programs. However, our website and online services are intended for educational staff (such as teachers and school administrators) and are not directly accessible to children for booking purposes. We do not knowingly collect personal information from children through our website.

If you are a parent or guardian and believe we have inadvertently collected information about your child, please contact us immediately, and we will take steps to remove it.

For services related to children, all communications and interactions are managed through the school’s authorised personnel, and consent for participation is handled in compliance with relevant educational and privacy regulations.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the date of the last revision will be updated accordingly. We encourage you to periodically review this page to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

The Rails Project

Email: Info@therailsproject.co.uk

Phone: 07598247850

Website: www.therailsproject.co.uk

By using our website, you consent to the collection and use of your information as outlined in this Privacy Policy.